sxi6s Privacy Policy
Your personal information matters greatly to us. Here is a full description of how we collect, store, and use it.
This Privacy Policy ("Policy") applies to all users of the sxi6s platform. By reading it, you will learn what types of information we collect, why we collect it, how we use it, and what your rights are. By using this site, you consent to this Policy.
1Introduction & Scope
sxi6s is a trusted online gaming platform in Bangladesh. Protecting the privacy of our users' information is one of our primary responsibilities. This Policy applies to our website, mobile version, and all related services.
Whether you create an account on our platform, play games, make payments, or contact customer support — this Policy applies in every case. We never sell your information to third parties under any circumstances.
2Information We Collect
sxi6s may collect the following types of information:
- Identity information: Your full name, date of birth, and national ID details (for age verification).
- Contact information: Email address and mobile number.
- Financial information: Payment method details — information related to bKash, Nagad, Rocket, Upay, or bank accounts (we do not store full card or account numbers).
- Usage information: Login times, gaming history, transaction records, and device information (IP address, browser version, operating system).
- Cookie and tracking information: Information about your browsing behaviour on our platform.
- Communication records: Your chat or email conversations with our support team.
3How We Collect Information
We collect information in the following ways:
- During account registration and profile completion.
- When completing a deposit or withdrawal.
- Automatically when you visit our website (via cookies and log files).
- When you contact us through customer support or live chat.
- When you submit documents during the age verification or identity confirmation process.
Information Use & Processing
4Why We Use Your Information
sxi6s uses your information for the following purposes:
- Account management: To create, verify, and keep your account secure.
- Transaction processing: To complete deposits and withdrawals without interruption.
- Age and identity verification: To ensure services are provided only to those aged 21 and above.
- Security and fraud prevention: To protect against unauthorised access, financial fraud, and account hacking.
- Customer service: To resolve your issues, handle complaints, and provide support.
- Service improvement: To improve our gaming experience, payment processes, and the overall platform.
- Compliance with applicable regulations: To ensure responsible gaming and adhere to internal compliance policies.
5Data Retention Period
We retain your information for as long as your account remains active or for as long as necessary to fulfil the purposes described in this Policy. Even after an account is closed, transaction records and identity verification documents may be kept for a defined period for internal audit and legal requirements.
Once the required period has passed, we securely delete your information or anonymise it so that you can no longer be identified.
6Sharing Information with Third Parties
sxi6s never sells your personal information. However, we may share information with third parties in specific circumstances:
- Payment processors: bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete a transaction.
- Technology service providers: Hosting, data storage, and cybersecurity providers — who operate under strict confidentiality agreements.
- Game software providers: Such as Pragmatic Play, Evolution Gaming, Spribe, JILI — limited information solely for operating games.
- Legal obligations: In response to valid requests from law enforcement authorities.
- Fraud prevention: With relevant service providers to detect and prevent fraudulent activity.
Outside the cases listed above, your information is not disclosed to anyone.
Security, Cookies & User Rights
7Data Security Measures
To ensure the security of your information, sxi6s has put in place multiple layers of technical and organisational measures:
- SSL encryption: All data transfers between our site and servers are protected by SSL/TLS encryption.
- Encrypted storage: Sensitive information is stored using the highest-grade encryption methods.
- Restricted access: Only authorised staff can access your information.
- Regular security reviews: We conduct regular security assessments to identify and address potential vulnerabilities.
- Two-factor authentication (2FA): For an added layer of account protection.
However, no method on the internet is 100% secure. Even with the highest level of caution on our part, it is not possible to guarantee that the risk of a security breach can be reduced to zero.
8Cookie Policy
sxi6s uses cookies to improve your browsing experience and ensure the proper functioning of the platform. The types of cookies we use:
- Essential cookies: Required for login sessions and security — without these, the site will not function properly.
- Functionality cookies: To remember your preferences and language settings.
- Analytics cookies: To understand how our site is used — the data collected is used for statistical purposes.
You can control cookies by changing your browser settings. However, disabling certain cookies may cause some parts of the site to not work properly.
9User Rights
As a user of our platform, you have the following rights:
- Right to access: You may request to know what information we hold about you.
- Right to correction: You may request correction of any inaccurate information about you.
- Right to deletion: In certain circumstances you may request that your information be deleted (however, some information may be required to be retained due to legal or contractual obligations).
- Right to object to processing: You may object to the use of your information for marketing or non-essential purposes.
- Right to portability: You may request a copy of your personal information in a specified format.
To exercise these rights, contact our support team: [email protected]
Additional Provisions & Contact
10Protection of Minors' Information
sxi6s is for those aged 21 and above only. We do not knowingly collect information from any minor. The age verification process is strictly followed during account registration. If it comes to our attention that a minor has provided information, we will delete it immediately and close the associated account.
11Third-Party Links
Our platform may occasionally contain references to third-party websites. Those sites have their own privacy policies and sxi6s is not responsible for them. We recommend reading the privacy policy of any other site before visiting it.
12Data Transfers
Our servers and processing centres may be located in various countries. If your information is transferred across international borders, we ensure that appropriate data protection measures are in place in that country. Every transfer is completed in accordance with the highest security standards.
13Policy Changes & Updates
sxi6s reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will post a notice on the platform. Continued use of the site after changes have been made will be considered as your consent to the updated policy.
We therefore recommend visiting this page regularly so that you stay informed about the latest policy.
14Consent & Acknowledgement
By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
This Policy is an integral part of your service agreement with sxi6s. For more details, please visit our Terms & Conditions page.
15Contact Us
If you have any questions, feedback, or requests regarding this Privacy Policy, please get in touch with us:
Email: [email protected]
Live chat: Support is available 24/7 via direct chat — in Bengali and English.
Our support team will process any information-related requests from you as quickly as possible.